How do I cancel my VIP subscription? [Android]

VIP subscriptions cannot be cancelled from within the game and are managed by Google Play.Android (Cancel, pause, or change a subscription o...

How do I cancel my VIP subscription? [iOS]

VIP subscriptions cannot be cancelled from within the game, and are managed by the App Store.iOS (How to cancel a subscription from Apple):H...

How do I activate VIP

VIP subscription can be added from in-game using the following steps:1. Go to the Main Universe screen and tap on VIP at the top right.2. Ch...

I received a duplicate from an egg I purchased

As per the game logic there is no guarantee that Legendary, Epic, Rare or Uncommon eggs do not contain duplicates. You can view the rates fo...

I’m unable to purchase VIP on the Play store

This error is usually a Play Store issue, not an issue with the game. There are a few things you can try to resolve the issue, which we...